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FREQUENTLY ASKED QUESTIONS - PLUMBING & GAS SERVICES IN ADELAIDE
Have questions about plumbing or gas fitting? We’ve got answers. At Onboard Plumbing and Gas, we know that understanding your home’s plumbing and gas systems can be tricky — so we’ve compiled answers to some of the most common questions we receive from Adelaide homeowners.
Whether you're unsure about hot water system maintenance, gas leak signs, or how to handle a plumbing emergency, you'll find practical guidance right here. Still need help? Contact us and we’ll be happy to assist.
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How much does a plumber charge in Adelaide?Plumbing rates in Adelaide typically start around $90–$120 per hour, depending on the type of job and complexity. We’re happy to provide an upfront estimate or fixed-price quote where possible.
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What are the benefits of switching to a gas hot water system?Gas systems heat water quickly, are energy-efficient, and often cheaper to run than electric units. We can assess your home and recommend the best solution for your needs.
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What causes blocked drains and how can I prevent them?Common causes include hair, grease, tree roots, and foreign objects. Use drain strainers, avoid pouring oils down the sink, and schedule regular maintenance if you live in an older Adelaide home with ageing pipes.
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Why is my water pressure low in just one tap?This can often be due to a blocked aerator, partially closed valve, or mineral build-up inside the pipe. It’s usually a simple fix, but if you’re unsure, our team can assess and resolve it quickly.
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What should I do in a plumbing emergency?First, turn off your main water supply to minimise damage. Then call a licensed plumber immediately. Onboard Plumbing & Gas offers fast response times across Adelaide for emergency plumbing situations.
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What’s the difference between gas fitting and plumbing?Plumbing involves water systems, while gas fitting deals with installing and maintaining gas lines and appliances. We’re licensed for both, ensuring all work is completed safely and to Australian standards.
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Can a plumber install a gas hot water system?Yes — provided they are a licensed gasfitter. At Onboard Plumbing & Gas, our team is fully qualified to supply, install, and service gas hot water systems.
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Why does my hot water run out so quickly?Your system may be undersized, have a faulty thermostat, or have sediment build-up affecting efficiency. We can help identify the issue and recommend a solution.
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How do I know if I have a gas leak?Common signs include a strong smell (like rotten eggs), hissing sounds near gas lines, or higher than usual gas bills. If you suspect a gas leak, evacuate the area and contact us immediately — do not use electrical appliances or light flames.
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Do I need a licensed plumber to unblock a drain?While minor blockages might be cleared with DIY methods, recurring or severe blockages should be handled by a professional. We use advanced tools like drain cameras and jetters to clear and diagnose long-term issues.
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How often should I service my hot water system?Every 1–2 years is ideal for most systems. Regular servicing helps extend lifespan, improve energy efficiency, and reduce the chance of sudden breakdowns.
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Are your plumbers local to my area?Yes! We’re based in Seaford Meadows and proudly service all Adelaide suburbs, including Morphett Vale, Christies Beach, Noarlunga, and surrounding areas.
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Why does my toilet keep running, and is it wasting water?Yes, it can waste hundreds of litres per day. The issue is often a worn flapper valve or misaligned float. We can inspect and fix it to help you save on water bills.
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How do I know if my hot water system needs replacing?Inconsistent temperatures, rust-coloured water, unusual noises, or frequent leaks are signs it’s time for a replacement. We can advise on the most efficient upgrade.
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Are your plumbers fully licensed and insured?Absolutely. Our team is fully licensed, insured, and trained to meet South Australia’s highest safety and quality standards.
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